Crystal PC Services was established in 2005
We have been at our current location since the beginning of 2007. Crystal PC Services is currently serving well over 1000 regular clients and businesses in Genesee county and continues to see growth year after year. We have a track record of providing the highest quality, most reliable, most affordable, and most honest services in the area.
At Crystal PC Services you are not a customer, you are our client. Customers are people who stop in and buy something whom you may never see again. Clients are people whom we establish relationships with and are concerned about providing quality and reliable services to, again and again.
We have the highest satisfaction rating in the area and we know because we ask. All clients are followed up with to make sure that the services they received are of the highest quality and that they are completely satisfied. Any remaining issues or questions are dealt with at that time so we can be confident the services our clients received are over the top.
Crystal PC Services is continually expanding its horizons opening up new windows of opportunity and learning how to provide even more comprehensive services to meet the needs of an ever growing demand for IT services. It is our goal to be able to provide the best service available to meet all the information technology needs of people in businesses, schools, churches, government facilities and other institutions.
We keep our prices affordable and reasonable by trimming excess expenses and maintaining a motto of, "We live within our means." Crystal PC Services is not big business. We are a small, yet growing, IT company with solid values and clear goals to guarantee our success for decades to come. You receive good value and high quality because we choose to make good decisions and put you first.
Here's a letter from our owner:
As the owner of Crystal PC Services, my goal is to provide quality services at affordable prices. I've searched around and found that most companies are lacking in quality and many are seriously over charging for questionable service. Those that aren't over charging are completely under providing. There is so much left to be desired with most other service companies. We are here to change that.
I've been tinkering with and repairing PCs for over 20 years now. I am continually surprised by the lack of quality PC services being offered to the public and by prices that could be considered an absolute ripoff. I am pleased to have had hundreds of clients come to me after bad experiences with other places and find an honest, affordable, and quality service they can trust in.
At Crystal PC Services we guarantee we will offer you better service than any other company and do it at fair and reasonable prices. We understand that computer repairs can be costly and everyone dreads having to have their computers serviced. But, when you have a problem you need to be able to count on a quality, honest repair service to get the job done right. At Crystal PC Services you'll get the kind of quality service and honesty you should expect. We are so sure of it we have created the 100% money back guarantee and 3 year unlimited warranty. You simply will not find this offer anywhere else.
Have you ever heard the saying, "You get what you pay for." I guarantee we are not the cheapest place in town and we don't want to be. We can not provide you the highest quality of services, at the cheapest prices in town. If you're looking for a cheap, low-quality service, you'll have to look elsewhere. On the other hand, we are not the most expensive. Companies charging you outrageous prices are coming to your homes and businesses and providing questionable services. How is it that my company, charging reasonable and fair prices, can provide such a high quality of service? It's because we believe in helping people and we take pride in our honesty, and the quality of service we provide.
When "shopping around" for computer services, you have to compare apples to apples. Its a fact that when most computers come in for repair they often have far more problems than a customer realizes. When we service a computer we not only address the problem that was described to us, but we dig deep seeking out and finding problems you may not even know existed. We do an in depth diagnostics on all the hardware in the computer identifying problems with hard drives, loose connections and failing components before they cause you serious problems. Our services always go above and beyond what you would expect by verifying you have quality anti-virus software, have all critical and required updates and service packs, and your system has everything it needs to run as optimally as possible. Often times we identify other unknown problems and are able to fix them before they cause you issues. We've bundled this into a flat-rate service so that we can offer you the best service without any surprises. I'm proud every time a client tells me, "My computer runs better than it ever has." We've done our research, other companies - they just don't compare!
Crystal PC Services is owned and operated by Christian people and our business principals are based on Christian principles. We know that people need computer services. We want to provide that service with honesty and integrity and prices that are fair and reasonable. You can keep that 'older' computer and have it repaired for less than a new computer. You get the best value for every dollar you spend! Every employee of Crystal PC Services signs, and follows our Ethics Policy.
Let's face it, computers are here to stay. They are used in almost every facet of our lives now. People simply can't go without computers now a days. When a problem arises, many people need it fixed fast, and they need it fixed reliably. At Crystal PC Services we have a very short turn around time and emergency services are available. Many times a technician can be to your home or business the same or next business day, or you can bring your computer to us and request same day service.
As we grow our business we want you to be a part of it. We want you to have a clear choice when it comes to your computer repairs. Crystal PC Services aims to send a clear message to other computer companies, "People are tired of paying outrageous prices for questionable service! The bar has been raised!" Will you join the many people that have already discovered the clear advantage when it comes to technology?
Sincerely,
Kenneth Appel
Owner
Crystal PC Services