At Crystal PC Services we value the impact a perfectly smooth and reliably running computer has. When you come to us for service we want you to go home feeling like you received the best value for the money you spent. We are not happy if your computer doesn't run absolutely perfect. Our 40 point quality checklist is one more reason why we stand out from all the rest. Our competitors just don't make the grade.
40 Point Quality Checklist
1. Power adapter or power supply working properly
2. Power jacks secure and making solid connection (Laptops)
3. Fans all working and not making noise
4. Case, fans and heatsinks clean of debri
5. Peripherals and other connections secure – no bad connections
6. RAM (memory) passes diagnostic
7. Hard drive physical surface scan – no bad sectors – hard drive good
8. No out of the ordinary noises
9. No malware (viruses, etc.) present
10. CD-Rom(s) functional
11. Floppy drive functional
12. USB ports in working order
13. No leaking capacitors on motherboard
14. LCD screen clean, not cracked, no lines (Laptops)
15. Keyboard fully functional, not sticky (Laptops)
16. System has enough RAM to run efficiently
17. System has enough free hard drive space
18. System boots without failure
19. Services and startup items tuned for best performance
20. System is fast, responsive and stable
21. No errors at startup
22. Hardware drivers loaded and functional
23. All current service packs installed
24. All current updates installed
25. Anti-virus, anti-spyware present and up to date
26. Un-needed bloat and other junk software removed
27. Third party applications up to date
28. Un-needed toolbars and browser add-ons removed
29. Software errors and warning messages resolved
30. Data is backed up and secure
31. Upgrades installed to meet customer needs
32. Visual settings are appealing
33. Internet and network settings set to functional defaults
34. Temp files removed and recycle bins emptied
35. Restore points cleared out and reset
36. Hard drive and pagefile defragged
37. Dangerous peer to peer and file sharing programs not present
38. All user accounts functional and error free
39. Desktop and start menu are organized and free of clutter
40. Windows operating system is genuine and up to date
41. Time/Date and time zone settings correct
42. Pagefile and memory settings are correct
43. System gets online properly
We wanted a nice even number so we called our 43 point list the "40 Point Checklist." 43 reasons why we provide the highest quality service and value for ever dollar you spend, period. If the other guys claim to do this, its because they stole our list.